eWizard Computing IT

IT Services

Network Equipment · Network Software · Desktop Services · Internet Connectivity · Technical Support

eWizard Computing’s customers include those who employ in the range of five to sixty people and prefer to contract an Information Technology (IT) administrator. Our clients consist of business owners who value having a network of computers that run dependably and economically without the need for a full time IT Specialist.

eWizard Computing can provide, as a comprehensive or turnkey system, all of your IT requirements including telephone and network wiring, the supply and installation of software and hardware and complete network design starting with a single computer and going to multiple server environments.

Network Equipment

· Servers

eWizard Computing supplies efficient cost-effective, name brand servers (such as Dell, Gateway, Compaq) that function exceptionally well as file and print servers and computers that operate exceptionally well as mail servers or database servers. Systems can be customized by adding or removing options to meet your exact requirements.

· On-premises wiring (Telephone and Ethernet)

eWizard Computing provides on-premises or on-site wiring, including the design of switches, hubs, routers, PBX systems and modems.

·Network appliances and training

eWizard Computing supports and installs network components including printers, data storage, and data backup devices as well as trains your company in their use.

Network Software

eWizard Computing supports, installs and upgrades a range of operating systems and applications software to create solutions for your business. Our software services encompass virtually all Microsoft software, Linux, Sun Solaris, virus protection, database, and mail services such as Exchange Server, Internet, Web Services and complete monitoring for network reliability.

Desktop Services

The basis of a well functioning network starts with high-quality desktop equipment such as that made by Dell, Gateway, Compaq, Sun and others that can dependably keep your company productive. eWizard Computing supplies all types of repair, upgrade, installation and remote connectivity for these desktop systems. We also design systems and sells components that are proven, reliable and designed to operate remarkably well with Windows 2000 Professional. Some of these services include:

· Installation, support and training for most software
· Upgrades, installation and repair of computers and peripherals
· DSL and Cable Internet access
· Remote Network Access to your business and telecommuting
· Synchronization for offline files between your laptop and workstation or network files
· Technical support
· On-site and in-shop repairs

Internet Connectivity

eWizard Computing is committed to offering the highest level of Internet access and customer service available. We connect you directly to the Internet, providing access via DSL, cable or private line. eWizard Computing provides customized service options tailored to your Internet access requirements. We designe networks, products, and customer service to meet the range of needs from those of an individual on a home computer to those of a networked organization. Options for connectivity speed range from DSL to T3 and beyond.

· DSL Services
· Cable Services
· Commercial Web Hosting Services
· Professional Web Development
· Corporate VPN

Technical Support

Standard Repair Rates: On site:

The hourly rate for on-site support is $50.00. Such service covers all scheduled maintenance, installations, upgrades and repairs.

In shop Repair Rates:

Our hourly in-shop repair fee is $30.00 not including pick-up or delivery.

Telephone support:

Telephone support hourly rate of $30 per hour during our normal business hours (8am - 6pm, Monday - Friday). All calls received outside normal business hours will follow the Emergency Services pricing plan.

Emergency Rates: On Site Service:

Emergency technical support or repair time is billed at $60 per hour It includes services the client requests be rendered outside of our normal business hours of 8am-6pm, Monday-Friday.

Telephone support:

Emergency telephone technical support rates are billed at $40.00 per hour. It includes calls received outside of our normal business hours of 8am - 6pm, Monday - Friday.